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How betnow Handles Your Personal Information

Your account data, payment details, and activity on betnow are collected and used only for the purposes described here — running your account, processing deposits and withdrawals, and keeping your information secure.

PayPal & Venmo payment data protectedMobile session security on all devicesNo data sold to third-party advertisersAccount-level data access on requestUS-eligible states coverage applies
betnow How betnow Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and desktop without re-entering your credentials every time you return to the lobby.

Payment Data Security

Payment details for PayPal, Venmo, and Play+ are transmitted over encrypted connections. We do not store full card numbers or full payment credentials on our servers.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable state regulations after closure or inactivity.

Requesting Your Data

You can request a copy of the personal data we hold on your account at any time by contacting support via live chat or email, and we'll respond in writing.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy Rights

Live Chat Open the chat icon from your account dashboard to reach our support team directly. Privacy questions are handled alongside standard account help requests.
Email Support Send a written request to our support email address for data access, correction, or deletion inquiries. We respond to privacy requests in writing.
Account Help Center Your account settings page includes a data and privacy section where you can review stored details, update your contact preferences, and manage communication options.

Privacy Policy Questions Answered

We collect your name, email, date of birth, and the payment details you provide — such as your linked PayPal or Venmo account — along with device and location data for security checks.

We do not sell your data. We share information only with payment processors like PayPal and Venmo, identity verification services, and regulators where required by the law of your state.

Contact our support team via live chat or email and submit a written request. We'll confirm what's on file and correct or update any inaccurate details promptly.

We retain your account data for the period required under applicable state law after account closure or extended inactivity, then delete or anonymize it per our retention schedule.

No. Full PayPal or Venmo credentials and Play+ card numbers are not stored on our servers. Transactions go through encrypted handoffs to the payment provider directly.

We use cookies to maintain your login session and remember preferences between visits. You can adjust cookie settings in your mobile or desktop browser, though some features may not work without them.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.